Terms & Conditions

metdesire.com is a venture of Met Desire and all payments shall happen towards Met Desire
metdesire.com offers multiple methods to make payments for your order: Credit Card & Debit Card, Net Banking. All Credit/Debit card details
remain confidential and private. Met Desire and our payment gateways ensure to protect your card information.

There are absolutely no hidden charges when you make a purchase with Met Desire.The prices listed for all items are
final and all-inclusive. The prices you see on our product pages are exactly what you pay for the item.

“We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)”.

  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  • United Arab of Emirates is our country of domicile.
  • Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.

Product Pricing

The prices of your products, services must show on this page/section.

Logos of Visa and MasterCard must also must show on your homepage.

Shipping & Warranty policies

All items sold on metdesire.com website come with Manufacturer’s warranty terms & will be serviced by Manufacturer.
The estimated time may differ from one item to another. Customers can check the Delivery time and product availability in his/her locality by entering pincode.

Mentioned as 7 days delivery time: These items will also be mentioned as “In Stock”. For all areas serviced by Manufacturer’s
channel partners the delivery time will be 7-10 business days. For other areas, orders will be sent from Central warehouse through
transport service which may take 10 – 15 days depending on the location. Business days exclude public holidays and Sundays.

Mentioned as more than 21 days delivery time: We procure and ship the items within the time specified on the item details page.
Some items have to be imported from outside UAE.These items can take 21 or more days to reach you. You can always rest
assured that you will receive your order within the time specified.

For Out of Stock items: Currently we do not have these products available for sale. Please write to us with customer details and we
will let the customer know once it is available for sale at metdesire.com. The availability of product is purview of Met Desire.

With every order, Customer can also see the history of the same in their cart. Once we ship the item(s), They will receive another email containing the shipping details. According to Customer’s requirement if the order is cancelled, customer will be notified by SMS.

We process all deliveries through Transport & Channel partners. If there is no channel partner available in your area, we will ship your items via local transport. If your order contains any critical item* we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our channel partners.

All products should be checked thoroughly during delivery for any incidental damages. No claim, except manufacturing defect, will be entertained once the product is delivered & money received.

The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.